Rational or Irrational, or about how to interpret that gut feeling we get

‘Perception is reality’, or rather, ‘About how to make a difference as a manager and leader’. I this post I talk about how we need to challenge and confront ourselves with not only those aspects of the business that can be associated and/or explained with everyday rational thinking processes, but rather about how we need to get in sync with those intangible impressions we get throughout the day where answers are not as evident or lie on the hand. Follow the post to relate to some parallels in your life...


The Complexities facing the hospitality industry of today

This post talks about challenges in the Hospitality and Service Sector and how continuous adaption is critical to stay competitive in this world of mass information and ever changing priorities...read more here.